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What’s a conversion rate?

  • The percentage of successful deliveries post-send
  • The percentage of emails that are undelivered and returned to the sender
  • The percentage of recipients who clicked a link in your email out of those who opened it
  • The percentage of email recipients who completed the desired action after clicking on a link within the email

The correct answer is:

  • The percentage of email recipients who completed the desired action after clicking on a link within the email.
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You’re running an email campaign and the last email you sent had a click-through rate of 2.9%, while your campaign’s average CTR is 3.3%. Your industry’s benchmark for CTR’s is 1.4%. Which of the following is an accurate description of this data?

  • You’re performing above the industry average, so the discrepancies in data do not matter beyond that.
  • Your last email is more compelling than your overall campaign’s emails, but you’re not performing as well as your overall industry.
  • Your last email was not as compelling as the other emails in your campaign, but you’re doing well compared to others in your industry.
  • Your last email is more compelling than your overall campaign’s emails, and you’re performing well above your industry’s average.

The correct answer is:

  • Your last email is more compelling than your overall campaign’s emails, but you’re not performing as well as your overall industry.