Posted on

Which of the following compliance needs are part of the CAN-SPAM Act?

  • You must be compliant only if you’re a citizen of the United States.
  • You must be compliant if you’re emailing any contacts within the United States.
  • You must be compliant only if you’re a citizen of the European Union.
  • You must be compliant if you’re emailing any contacts within Europe.

The correct answer is:

  • You must be compliant if you’re emailing any contacts within the United States.
Posted on

What is the definition of graymail?

  • Emails sent to contacts that have not provided consent
  • Emails sent to contacts that have provided consent, and engage consistently
  • Emails sent to contacts that have provided consent but have stopped engaging
  • Emails sent to contacts that hard bounce and impact your deliverability score

The correct answer is:

  • Emails sent to contacts that have provided consent but have stopped engaging.
Posted on

In which scenario, would you consider implementing a sunset policy?

  • You’ve observed that your last email’s color and tone don’t align with your brand.
  • You’ve observed some of your contacts have stopped engaging.
  • You’ve observed an opportunity to expand your business’s growth model.
  • You’ve observed an accessibility barrier in your email design.

The correct answer is:

  • You’ve observed some of your contacts have stopped engaging.
Posted on

Which of the following incorporates best practices in email design?

  • Ensure the copy, brand voice, colors, and graphics of a linked landing page are consistent with the email.
  • Ensure that the copy, brand voice, colors, and graphics of a linked landing page are distinctively different from the email.
  • Ensure the copy, brand voice, colors, and graphics of an email have low color contrast.
  • Ensure there is no white space, so contacts understand how important this messaging is.

The correct answer is:

  • Ensure the copy, brand voice, colors, and graphics of a linked landing page are consistent with the email.
Posted on

Which of the following is an example of utilizing best practices in email design?

  • Use as many emojis as possible, so your emails can test the impact of different emojis.
  • Don’t use too many fonts, and be sure the fonts you select follow your brand guidelines.
  • Forgo wireframes, and place images where you can fit them in the template.
  • Design emails that are optimized for a web browser but not mobile, as few people view emails via mobile devices.

The correct answer is:

  • Don’t use too many fonts, and be sure the fonts you select follow your brand guidelines.
Posted on

Fill in the blank: Your sender reputation — which is impacted by contact interactions and your email authentication — is a score that the ______ assigns to your organization as it receives emails from your brand.

  • email service provider (ESP)
  • general data protection regulation (GDPR)
  • brand indicators for message identification (BIMI)
  • inbox service provider (ISP)

The correct answer is:

  • inbox service provider (ISP).