Posted on October 12, 2022True or false? Your client’s sales reps should use HubSpot Sales to track when a message has been opened or clicked as a way to understand when a prospect signals their interest. True False Post navigationPrevious post: Looking at the matrix below, what should your client do when prospects fit into the highlighted quadrant?Next post: You have a client that you think would benefit from using HubSpot CRM. When you suggest this to them, they say, “I like the idea of using a CRM, but I don’t think my reps will remember to record their activities in it.” What’s the best way to respond to address this concern?