- True
- False
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Category: HubSpot Sales Hub Implementation Exam Answer
True or False? “You cannot build a successful Sales Hub sales pitch without defining certain terms, such as “collaboration,” “customer-facing teams,“ and ”friction“ exactly the way HubSpot Academy defines these terms in this certification. These terms are defined in a precisely scientific way to psychologically influence your prospects.”
- True
- False
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True or False? “You shouldn’t worry about differentiating Sales Hub from the competition. Most Sales and CRM products in the market are ultimately quite similar, even if Sales Hub is a little easier to use. Focus more on winning your prospect’s trust in your firm, because their relationship with you matters more than any product.”
- True
- False
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Which of the following is NOT an outreach metric you should focus on for your client?
- Number of email opens
- Number of form submissions linked to particular emails or sequences
- Average number of sales activities per account, by industry, or by another key variable
- Number of seconds it takes a salesperson to log into HubSpot’s mobile app
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True or false? In order to drive alignment between marketing, sales, and service teams at the client’s firm, you’ll need to help them develop SLAs that all teams can agree upon.
- True
- False
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Why should you construct an outreach process diagram for your client?
- Representing outreach steps visually can help identify roadblocks or duplicated effort
- It can help you differentiate between easy and difficult outreach problems to fix
- It can avoid situations in which there is a single point of failure in the client’s outreach process
- All of the above
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True or false? You should always look for ways to solve an outreach problem most efficiently, even if that involves using one or more HubSpot tools, such as a combination of sequences and workflows.
- True
- False
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Scenario: Your client is planning on tripling the size of their sales team this year. They’re worried that they won’t have time to schedule training sessions every time a new group of salespeople is hired, and are worried about the cost of having your firm train every new recruit manually. Which of the following could be a good solution for this client?
- Offer to train every single salesperson for free, no matter how many hours it takes, and even if your firm’s sales enablement lead has to work on weekends
- Discuss the possibility of investing in an LMS for your client, through which you can provide on-demand trainings
- Tell the client that all additional salespeople hired after the project completion date are not your responsibility
- None of the above
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True or false? In addition to getting input from sales management, you’ll need to make sure the pilot group tests out Sales Hub’s functionality to ensure that it matches their sales process, pipeline, and daily workflow expectations.
- True
- False
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True or false? You can avoid having to document the client’s old sales process if they’re eager to change it. Rather than dwelling on the past, focus on building out the new sales process.
- True
- False
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