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All of the following tools can be used to capture inbound leads, EXCEPT for:

HubSpot Sales Software Certification Exam Answers – Questions & Correct Answers [100% Pass & Money Back Guarantee]

All of the following tools can be used to capture inbound leads, EXCEPT for:

Answer

  • Email templates
  • Messages
  • Prospects
  • Lead flows
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Which of the following is HubSpot’s live chat tool?

HubSpot Sales Software Certification Exam Answers – Questions & Correct Answers [100% Pass & Money Back Guarantee]

Which of the following is HubSpot’s live chat tool?

Answer

  • Email templates
  • Messages
  • Prospects
  • Lead flows
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Which of the following is the HubSpot tool that shows you which companies have visited your website?

HubSpot Sales Software Certification Exam Answers – Questions & Correct Answers [100% Pass & Money Back Guarantee]

Which of the following is the HubSpot tool that shows you which companies have visited your website?

Answer

  • Email templates
  • Messages
  • Prospects
  • Lead flows
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All of the following are true about forms and lead flows EXCEPT:

HubSpot Sales Software Certification Exam Answers – Questions & Correct Answers [100% Pass & Money Back Guarantee]

All of the following are true about forms and lead flows EXCEPT:

Answer

  • Lead flows collect more detailed information than forms.
  • Lead flows appear on top of the page while forms are embedded in the page.
  • Forms usually have more fields than lead flows.
  • Submissions from lead flows and forms both appear on the contact timeline.
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Which of the following is the easiest way to create a new contact record?

HubSpot Sales Software Certification Exam Answers – Questions & Correct Answers [100% Pass & Money Back Guarantee]

Which of the following is the easiest way to create a new contact record?

Answer

  • Logging emails in the CRM
  • Manually creating a contact record
  • Adding a contact to the company record
  • Importing contacts from a spreadsheet
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There are two main differences between forms and lead flows. One is that forms are embedded on the page while lead flows appear on top of the page. What’s another difference?

HubSpot Sales Software Certification Exam Answers – Questions & Correct Answers [100% Pass & Money Back Guarantee]

There are two main differences between forms and lead flows. One is that forms are embedded on the page while lead flows appear on top of the page. What’s another difference?

Answer

  • Forms typically collect more information than lead flows.
  • Lead flows typically collect more information than forms.
  • Lead flows can only be added to blog posts, but forms can be added to any page.
  • Lead flows allow people to chat with you in real time.
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Which of the following is NOT a recommended best practice for the messages tool?

HubSpot Sales Software Certification Exam Answers – Questions & Correct Answers [100% Pass & Money Back Guarantee]

Which of the following is NOT a recommended best practice for the messages tool?

Answer

  • Make sure the message pane appears on every page of your website.
  • Customize your welcome message to be relevant to the page it appears on.
  • Start by making the messages pane visible to all website visitors and then restrict it later if you receive more chat requests than you can respond to.
  • Set your availability for the times of day when you’d prefer to chat.
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You see that a particular company has visted your website several times in the past few days, so you decide to call them. A receptionist answers the phone. Which of the following would be the BEST way to proceed?

HubSpot Sales Software Certification Exam Answers – Questions & Correct Answers [100% Pass & Money Back Guarantee]

You see that a particular company has visted your website several times in the past few days, so you decide to call them. A receptionist answers the phone. Which of the following would be the BEST way to proceed?

Answer

  • Say, “Hi, my name is [name], and I’m calling from [company]. We’ve received a number of inquiries on our website from someone at your company, but they didn’t leave a name. We provide . Do you know who at your organization would be looking into that right now?”
  • Say, “Hi, I sell . Can you please direct me to the person who can help me with that?”
  • Try again later. Receptionists rarely have purchasing authority, and it’s important to focus on speaking to qualified people.
  • Describe the benefits of your offering and try to get the receptionist’s buy-in. Then ask to be referred to the appropriate buyer.
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True or false? If a lead flow only asks for a visitor’s email address, that’s enough information to create a useful record in the CRM.

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True or false? If a lead flow only asks for a visitor’s email address, that’s enough information to create a useful record in the CRM.

Answer

  • True. If a person provides an email address, you’ll be able to send them an email to ask for more information. This is also a good opportunity to find out what products they’re interested in and attempt to make a sale.
  • False. An email address without a name is meaningless. At a minimum, your lead flows should collect name and email.
  • False. Lead flows should collect as much information as possible about a visitor. You should have a goal of having 5 to 10 fields in each lead flow.
  • True. An email address is enough information for the CRM to create a contact record where you’ll be able to see a full history of the pages that the visitor has viewed on your website. The CRM may also be able to find company information about the person and create a company record based on their email domain.
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Your marketing team wants to add lead flows and messages to your company’s website. Where should each tool be used?

HubSpot Sales Software Certification Exam Answers – Questions & Correct Answers [100% Pass & Money Back Guarantee]

Your marketing team wants to add lead flows and messages to your company’s website. Where should each tool be used?

Answer

  • Put messages on any page talking about your company’s products or pricing, and put lead flows on all the other pages.
  • Put lead flows and messages together on all pages.
  • To determine where each should be used, randomly divide the pages of your website into two even groups. Then put messages on all of the pages in one group, and lead flows on all of the pages in the other group.
  • It doesn’t matter which pages each tool is used on, as long as the tool is customized to match the pages it’s added to.
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  • This will save your time & efforts.
  • All the question and answer were gathered from many attempts of the exam.