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Which of the following can you do with HubSpot’s mobile app?

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Answer

  • Scan business cards to create new contacts.
  • Manage your deals and tasks.
  • Respond to live chats from your website.
  • All of the above

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How do chatbots qualify leads?

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Answer

  • By routing website visitors to the first available sales rep
  • By using a machine learning algorithm to rank your contacts based on the information contained in their contact properties
  • By asking website visitors a series of questions and taking different actions based on their answers
  • By calling the phone numbers stored in your contact records and having an automated conversation with them

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Email templates use personalization tokens to pull information from CRM properties into your emails, but you should also leave room to personalize every email you send. Why?

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Answer

  • To provide more value to your prospect
  • To include relevant details from other conversations you’ve had
  • To make sure the email addresses the recipient’s specific needs
  • all of the above

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If you don’t have access to the playbooks tool, which free Sales Hub tool would be your best choice for inserting an outline into your call notes?

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Answer

  • Templates
  • Documents
  • Snippets
  • Meetings

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Which of the following is the best description of how to filter records in HubSpot CRM?

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Answer

  • Your IT department can filter records for you in as little as three hours from the time of your request.
  • You can search for exact record matches and sort the results alphabetically or by the date they were created.
  • You can filter your records by using simple command line prompts.
  • You can filter the records you have access to in real time based on values contained in their contact properties.

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When you send a tracked email, you receive a notification every time the email is opened. You can receive these notifications in all of the following ways EXCEPT:

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Answer

  • An instant notification on your computer, if you’re using the Chrome or Outlook extension.
  • A push notification on your phone, if you’re using the HubSpot mobile app.
  • In the activity feed inside HubSpot CRM.
  • A phone call, if you’re using HubSpot’s virtual secretary.

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