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What’s an action Omnichannel customers take when deciding to make a purchase?

  • Omnichannel customers make purchases in-store only and account for disproportionately more sales
  • Omnichannel customers interact with a product or service at the store versus digitally
  • Omnichannel customers make purchases in silos, either online and in-person
  • Omnichannel customers interact with a product or service digitally multiple times before purchasing
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What’s the benefit of utilizing pickup later?

  • Lets you show products that are displayed in your store but are not available for immediate purchase
  • Lets you show products that haven’t been released yet
  • Lets you show products that are available for pickup outside your store
  • Lets you promote products that aren’t currently available in- store, but can be available for store pickup in a few days.
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For which of these scenarios would a store-centric approach be useful?

  • A grocery company looking to grow foot traffic to their physical locations and promote available products
  • An eCommerce website looking to optimize online performance and return on investment across the online customer journey.
  • A business that would like their in-store customers to sign up for their monthly newsletter.
  • A local internet provider that is looking to secure leads online to promote their new service bundle.