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While importing a list of contacts, Leslie accidentally imports a contact with an email address already tied to one of your existing contacts. As a result, she’s accidentally overwritten the contact’s phone number with new information. How can Leslie recover the contact’s original phone number?

HubSpot Marketing Software Certification Exam Answers – Questions & Correct Answers [100% Pass & Money Back Guarantee]

While importing a list of contacts, Leslie accidentally imports a contact with an email address already tied to one of your existing contacts. As a result, she’s accidentally overwritten the contact’s phone number with new information. How can Leslie recover the contact’s original phone number?

Answer

  • You can only recover historical information if you are integrated with a CRM
  • Leslie can access the historical version of a contact profile and roll back the whole record to a previous date
  • HubSpot doesn’t store historical values for contact properties, so there isn’t much that can be done for Leslie
  • On an individual contact record, clicking on the clock icon next to a contact property will show all historical values for that field.
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