Tristan owns a local flower shop. His customers are already finding him online, but he’s curious whether Google My Business can do more than just list his phone number and address. How can Google My Business help Tristan engage his customers?

• Tristan can respond to customer reviews.
• Tristan can collect online payments.
• Tristan can send periodic email newsletters.
• Tristan can video chat with his customers.
or
• By responding to reviews.
• By sending e-mail newsletters.
• By tracking search history.
• By collecting online payments.